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  • The Old Way of
    Finding Talent
    Won't Build
    What's Next.

    In a world moving faster than ever, leadership, scale, and transformation demand more than a placement. They demand a partner.

  • When Time
    Matters Most,
    So Does Whom
    You Trust.

    Our interim leaders bring speed, clarity, and results – stepping in quickly, leveling up performance, and leaving your team stronger than they found it.

    Learm more about Interim Solutions

  • Your Next Big
    Bet Deserves
    More Than Just
    Instinct.

    We combine deep human insights with digital intelligence to uncover leaders who outperform - on paper and in practice.

    Learn more about Executive Search

  • Built In, Not
    Bolted On.

    Real growth requires more than support. Embedded talent seamlessly integrates with your team, accelerates your strategy, and scales at your speed.

    Learn more about Embedded Recruiting

  • Talent,
    Solved.

    We connect the dots between culture and coaching, business acceleration and leadership development – so you move faster and build the team that builds the business.

    Learn more about Consulting Solutions

ZRG Health
Specialized services for providers

We pride ourselves on the breadth of specialized services that we have to offer. No matter what the need, our qualified consulting team is poised to optimize people, processes, technology, and data.

Our Strategic Partnerships

Four circular progress bars

SERVICES OVERVIEW

Bussiness transformation

Healthcare Specialized Services
• Value-Based Care/Utilization Mgmt.
  • TEAM Bundles
• Population Health Strategy
• Member Enrollment & Credentialing
• Virtual Care/Hospital-at-Home
• Clinical Operations Optimization
• Pharmacy Operations
• Continuum of Care Integration
• Revenue Cycle Management
• Provider/Payer Contracting Optimization
• New Product Innovation
• Claims Processing Optimization
• Clinical Trials Optimization / R&D Acceleration

Supply Chain Management
• Procurement & Supplier Management

Transaction Advisory Services
• M&A and Divestitures

FINANCE & ACCOUNTING

Finance Transformation
• Improve & Optimize Accounting Operations, Reporting, Budgeting & Forecasting
• Data & Analytics Enablement

Financial Operations

Equity Administration & Accounting

Financial Reporting

Technical Accounting

Financial Close Automation

Tax Compliance & Provision Support
• Corporate, International,
State & Local, Sales & Use
• Shared Service Delivery Model
• Treasury

RISK & COMPLIANCE

Enterprise Risk Management (ERM)

Healthcare Risk Transformation

Information Security & Privacy

Regulatory Compliance
• HIPAA Privacy & Security
• Price Transparency - No Surprises Act
• PCI Compliance
• False Claims Act Compliance • DOI Regulations

Government Programs
• Fraud Waste & Abuse
• Part C & D Compliance
• Managed Care Compliance

ESG Implementation & Benchmarking

Operational Risk Management

Continuous Controls & SOX

Co-Source/Outsource Internal Audit

Tax Compliance

TECHNOLOGY & DIGITAL

Al Governance, Implementation
& Optimization

Telehealth Optimization

Business Technology
System Assessment -System Selection -System/Cloud Implementation Performance Optimization

Data Analytics, Governance
& Management, BI

Data Privacy & Cybersecurity

Digital Innovation & Transformation
• Brand Experience
• Patient/Member Experience
• Physician/Clinician Experience
• Workplace Experience

Automation Strategy
• Business Process Improvement (BPI)
• Enterprise Performance Management (EPM)

TALENT ADVISORY

Business Acceleration

Culture Practice

Leadership Development

Executive Coaching

Outplacement

Healthcare payers aren’t just under pressure; they’re expected to transform in real time. Between evolving regulations, rising consumer expectations, digital demands, and cost containment goals, the stakes have never been higher. But complexity shouldn’t mean compromise.

At ZRG, we partner with payer organizations to cut through the noise and drive real progress. Whether you're tackling operational inefficiencies, modernizing member engagement, or reimagining value-based care models, we bring strategic horsepower and hands-on execution to every engagement.

We don’t show up with binders. We show up with a plan, the urgency to move, the right blend of project management precision, and change management expertise – because better outcomes aren’t theoretical, they’re measurable.


OUR AREAS OF FOCUS

VALUE-BASED CARE

• Identify patient populations

• Shared risk models

• Develop patient engagement tools and portal improvements

• Develop quality measurement capability of patient
outcomes by segment

POPULATION HEALTH STRATEGY & EXECUTION

• Programs and metrics to improve specific population health including prevention and early detection programs and related data analytics

PATIENT/MEMBER EXPERIENCE

• Map experiences and drive innovation using tools like Service Blueprints and Journey Maps to identify how to streamline patient workflows to create efficiencies

VIRTUAL CARE/ HOSPITAL AT HOME

• Program/project/change mgt. for optimization

• Remote patient monitoring
& diagnostics

• Smart device enablement, digital
mapping, data & analytics and benchmarking

REVENUE CYCLE MANAGEMENT IMPROVEMENT

• Full lifecycle revenue cycle improvements including revenue integrity, CDI, medical coding reviews, and data-driven process improvements

• Improved labor mix through use of partnerships
& outsourcing

PRICING TRANSPARENCY

• Program and change management with cross functional teams to enable consumers to identify, compare and choose desired levels of value

PHARMACY OPERATIONS

• Pharmacy operations

• Retail pharmacy strategy

• Performance and compliance assessments

•Third-party risk management

• Location reviews, dashboard reporting and technology implementations

HEALTHCARE MERGER & ACQUISITIONS

• Guide provider organizations in buying, selling, or merging, offering strategic advice, due diligence, valuation, and regulatory support to optimize outcomes

DIGITAL TRANSFORMATION, INNOVATION & EVOLUTION

• Human-centered strategy and design approach to identify desired digital capabilities, streamline and automate existing processes for key provider domain areas

AI ENABLEMENT

• Hyper Personalization Data Mgt improves success by identifying data fields and systems,
mapping them to use
cases, and combining
them for personalized
experiences; once
mapped, it supports
analysis and informs
AI/LLM integration
decisions


READY TO TRANSFORM? LET'S CONNECT.  

Whether you're at the start of a transformation or stuck mid-stream, we're the partner that shows up ready to execute.

Email Us: askexperts@zrgpartners.com

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ZRG Health Team

Global Scale.
Boutique Feel.

We are in the markets that matter, but we show up like we’re part of your team. Hands-on, high-touch, and built around your goals.

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