Research accentuates the important connection between an aligned organization and an organization’s sustained performance. Aligned organizations grow faster, are more profitable, and perform better on indicators including customer retention, customer satisfaction, leadership effectiveness, and employee engagement than unaligned organizations.
The connection between an aligned organization and performance and profitability is unsurprising. When an organization is aligned, there is a shared understanding of purpose, and of the strategies, goals, and tactics that will make the organization successful. Organizational alignment energizes the organization and enables people to work together to achieve success.
What distinguishes high-performing organizations is staying aligned. Organizational alignment isn’t a destination – there is no finish line. Rather, organizational alignment is a continuous process and an unending journey. This is because internal and external conditions inevitably change – market realities shift, internal capabilities fluctuate, key personnel move up or move on—and leaders must respond to maintain alignment.
An organization is the lengthening shadow of its Senior Team. When the Senior Team is not aligned and highly effective, the organization cannot achieve its true potential for success.
Our Strategy and Leadership Team Alignment Process compels the Senior Team to surface and resolve issues—to operate with a very high degree of explicitness and candor, which enhances teamwork and collaboration. Our process includes a series of one-on-one meetings and virtual workshops designed to identify barriers to alignment, foster communication, increase engagement, increase trust, drive better decision-making, improve operating discipline, promote individual leadership development, build the capabilities of the team, and align the organization around key strategic priorities.
Because organizations cannot hit “pause” to focus on organizational alignment, we use real-time business issues and strategic thinking to align on critical issues, operational plans, and key behaviors. The process is agile, fast, flexible, and time competitive.
The Strategic Business Framework™ is one cornerstone of our Strategy and Leadership Team Alignment process. Crafting this framework during a series of working sessions helps Senior Team members align around their vision and become explicit about their priorities and the metrics they will use to track performance. The process also involves sharing drafts of the Framework with next levels of the organization, involving and engaging them and helping guide the organization as it pursues its goals.
The broader the sense of ownership throughout the organization, the more concerted the collective effort and the swifter the execution of the strategy. Coordinated, collective action can only happen if all key stakeholders are committed to the goal and plan. Through our work with client organizations, we’ve developed solutions that help ensure stakeholder commitment and engagement. These include:
We are in the markets that matter, but we show up like we’re part of your team. Hands-on, high-touch, and built around your goals.