Sisters of Mercy of the Americas

Regional Director, Real Estate & Facilities Management
Pittsburgh, Pennsylvania

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Description

Sisters of Mercy of the Americas has retained Helbling, a ZRG company to conduct an executive search to secure a Regional Director, Real Estate & Facilities Management.

Position Overview

The Regional Director, Real Estate and Facilities Management is responsible for managing all properties in the two internally defined regions. This includes analysis and ongoing evaluation of all real estate initiatives; disposition of real estate in accordance with the real estate plan; lease negotiation/administration; facilities oversight, budget creation and management, and support operations in a multi-site environment.

For more details about the role, responsibilities, and hiring organization, please view the position description by clicking on the cover image below. 

Position Description:

• Provide strategic management of the real estate portfolio as established by the Institute Director in accordance with the leadership team direction and guidelines.
• Collaborate in comprehensive strategic real estate plans with regular presentation to leadership:
  • Evaluate facility and real estate needs consistent with initiatives; reposition property holdings for restructuring and/or divestiture as directed.
  • Identify efficiency and use opportunities, working with other department leaders for initiation.
• Develop and manage initiatives consistent with approved strategic objectives as identified by leadership.
• Manage toward Earth as one of the Critical Concerns for The Sisters of Mercy which highlights the need to care for the planet and its ecosystems. Develop and implement opportunities to address climate change, advocate for clean water, and shift spending and facilities maintenance toward sustainability.

Asset Management

• Direct transactions, asset sale, or transfer process in performance of approved real estate activities:
  • Manage the services of professional real estate attorneys, brokers, and consultants.
  • Obtain requisite approvals – Institute, governmental, and canonical.
  • Negotiate transactions.
  • Administer database collection and reporting in proprietary application.
• Lease real estate asset management and marketing for appropriate properties:
  • Market space, either directly or by engagement with firm or broker.
  • Provide updates on current or anticipated vacancies; seek new opportunities in support of a strategic plan.
  • Manage the lease administration for appropriate properties, including negotiation and finalization of term sheets and/or standardized lease agreements, fair market value analysis and compliance matters, tenant fit-out, increases and renewals, and rent collections and defaults. 

Facilities Management

• Direct facilities management personnel to ensure buildings operate as intended, including those serving in maintenance, grounds, dietary, and housekeeping departments.
• Develop and implement preventive maintenance programs to minimize downtime and extend the lifespan of equipment and facilities.
• Create, implement, and provide variance justifications for operating, capital, and strategic budgets to Institute Director of Real Estate.
• Coordinate and supervise facility-related projects across multiple states in a variety of settings, ensuring compliance with safety regulations and budget constraints as well as internal stakeholders.
• Oversee vendor relationships and contracts for services such as cleaning, landscaping, and waste management, ensuring high-quality service delivery.

Property Management 

• Direct the day-to-day property management for all properties:
  • Manage vendors and staff on each local campus on property management issues.
  • Provide quality support and ensure that employee and sister requests receive prompt response.
  • Provide direction regarding routine operating expenses and purchased services contracts.
  • Participate in emergency preparedness strategic planning.

Budget Management

• Ensure effective property operations and resource requirements by administering the entire cycle of operating and capital budgets:
  • Prepare appropriate operating and capital budget information on time with well- researched and detailed rationale for revenue and expenses.
  • Review and approve appropriate operating and capital invoices consistent with the budget.
  • Review and monitor monthly revenue and expense information to ensure they are within approved limits; explain variances as required.

Location / Relocation Services

• Assist with the identification of, and contract execution, for leased or purchased space.
• Provide fair market value analysis as needed.
• Provide relocation services as needed.

Representing Mercy

• Establish and maintain positive working relationships with all sisters, employees, vendors, associates, leadership, and community entities.
• Provide prompt responses to inquiries and complaints, honor commitments, and display resolve when addressing issues and problems.

Demonstrate & Support the Mission & Values of the Sisters of Mercy of the Americas

• Recognize and champion the dedication to serving those in need, collaborating with others and responding where opportunities exist.
• Commitment to welcoming all with warmth and generosity, fostering an atmosphere of belonging and compassionate service.

Demonstrate Sound Decision-Making & Communications Practices

• Understand the accountability and decision-making protocol and communicate accordingly.
• Establish effective working relationships with employees.
• Possess in-depth knowledge of real estate and facilities management, and entire scope that entails.
• Make decisions that are fair, consistent, and sustainable over time.
• Demonstrate strong problem-solving abilities and approach each problem logically and analytically with a high degree of perseverance.

About Sisters of Mercy:

Sisters of Mercy of the Americas is a faith- based organization working for a more just and inclusive world for all people. Rooted in the Catholic faith, they value spirituality, community, service, social justice, and works of mercy.
 
An international community of Roman Catholic women, the sisters dedicate their lives to the Gospel of Jesus and take vows of poverty, chastity, obedience, and service.
Inspired by the life of Jesus and by their founder Catherine McAuley, they envision an improved world for people who are economically poor, sick, and uneducated.
They commit their lives to God and their resources to serve, advocate, and pray for those in need around the world.
 
With over 1,700 sisters in the Americas, they strive to make a difference in the lives of those in need in North, South, and Central America, the Caribbean, Guam, and the Philippines. A highly dedicated staff of over 700 employees support the work and lives of the sisters. Including over 5,000 Sisters of Mercy in 30 countries around the world, they are part of a global network. The organization has a national portfolio of several hundred properties with a wide range of purposes, sizes and scopes, ages, needs, requirements, challenges, and opportunities.

Requirements

• Bachelor’s degree in business, or related field; master’s degree preferred.
• Ten-plus years of progressive management experience in a multi-site organization. Proven ability and technical expertise in facility management and real estate environment.
• Interpersonal, organizational, decision-making, and analytical skills required to problem- solve and implement plans expediently.
• Knowledge of property and real estate management practices and budgeting.
• Commitment to service and quality consistent with the mission and values of the Sisters of Mercy.
• Willingness and ability to travel.

Language Skills:

• Read, analyze, and interpret general, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Ability to understand and make a commitment to the mission and philosophy of the Sisters of Mercy.
• Demonstrate the ability to communicate verbally and in writing in English.
• Demonstrate ability to work with evolving issues and the flexibility to adapt to changing environments.
• Ability to work independently or without direct supervision.

Please submit Resume and Cover Letter to Jill DiGiovanni at jdigiovanni@zrgpartners.com.