Canucks Sports & Entertainment

Background:

The Vancouver Canucks are one of the most storied franchises in the National Hockey League, having advanced to the Stanley Cup Finals three times, winning the Presidents' Trophy in back-to-back seasons and three division titles as a member of the Smythe Division from 1974 to 1993, and seven titles as a member of the Northwest Division from 1998 to 2013. The club has retired six players' jerseys in their team history—Stan Smyl, Trevor Linden, Markus Naslund, Pavel Bure, and Henrik and Daniel Sedin, the majority of whom served as team captains and held the all-time team point-scoring lead at one point in their careers.

Canucks Sports & Entertainment also encompasses the AHL Abbotsford Canucks, NLL Vancouver Warriors, , a robust live entertainment operation, as well as its sister company, the Toptable Group: a leading hospitality group with elegant yet approachable restaurants in New York, Vancouver and Whistler and significant expansion on the horizon.  Toptable has defined elegant yet approachable dining through the passion and commitment of its award-winning chefs, renowned restaurant and wine directors, and dedicated staff members. With such entrepreneurial ownership and leadership, the cultures of the subsidiaries mirror that of their owners: smart investment with an eye towards innovation and renowned customer engagement.

The vision of Canucks Sports & Entertainment is TO WIN. To win in all that they do.  Their internal culture values unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.  They exist to create authentic experiences and make unforgettable moments for everyone, including their team, their fans, their partners, and their community.

In a recent Quality of Living city ranking by Mercer, Vancouver ranked as the third most attractive city globally for quality of life.  A coastal seaport city surrounded by iconic picturesque mountain ranges of the North Shore Mountains and waterways to the Pacific Ocean, Vancouver has been ranked as one of the most livable cities in the world for more than a decade. Paired with a fervent fan base and engaged, investment-oriented ownership, the city and the organization make for one of the top property destinations in all of sports and entertainment.

Position Summary

The Senior VP, Technology provides strategic technology leadership to Canucks Sports & Entertainment, Toptable Group of restaurants and various Aquilini Group companies.  He or she manages all technological operations for both the Information Technology and Production Broadcast departments, including the planning, design, execution, and maintenance of all technology-related functions for Canucks Sports & Entertainment (CSE), Toptable Restaurants, and Aquilini Group. This role will also actively stay informed about emerging technologies and evaluate their relevance and potential impact on the organization.  This key member of the Senior Leadership Team will provide guidance and consultation for the executive team and operating departments, in the planning of technology solutions.

Duties and Responsibilities:

• Provide strategic leadership in the creation and support of an overall technology plan for Canucks Sports & Entertainment (Canucks, Warriors, Surge), Toptable Restaurant Group (TT) and various Aquilini Group companies (properties, development, farm)
• Oversee the design, development and implementation of organizational IT systems, software applications, and IT support and infrastructure systems.
• Oversee multiple technology teams consisting of Service Desk, IT Hospitality, Network Infrastructure, and Production Broadcast.
• Provide strategic direction relating to production broadcast technology consisting of audio, video, lighting, and digital signage.
• Create and execute a best-in-class mobile technology plan for CSE.
• Direct and manages technology plans, schedules, policies and programs for the organization’s data processing, network communications, business operations, computer services and management information systems etc., according to established goals and objectives.
• Identify emerging information technologies to be analyzed, assimilated and integrated across CSE and TT divisions and restaurants.
• Lead the development and execution of cyber security strategies for the company
• Oversees the development of mission-critical applications and technology to support the company’s’ long-term goals
• Drive the implementation of development best practices throughout the organization, while governing control and ensuring objectives are achieved
• Oversee all technology projects in collaboration with managers, staff, contractors and departmental stakeholders.
• Lead and mentor the technology management team towards a service orientated, customer focused function that supports ongoing operations to drive efficiency, quality, customer service and growth.
• Liaise with external Technology partners & suppliers.
• Serve as a committed and responsible member of the Senior Leadership Team, contributing to the strategic planning process.

Required Experience and Qualifications:

• Bachelor’s degree in a technology or business-related discipline, and minimum 10 years of progressive technology leadership roles.
• Has experience creating a strategic technological direction for businesses, including the development of tactical details while maintaining a clear view of the big picture
• Must have an in-depth understanding of aspects of corporate technology, data networking, telephony, and information security.
• Proven record of developing and maintaining strong partnerships and collaborative spirit with peers in all lines of the business
• A demonstrated strong and supportive leadership style
• Has superior listening skills and brings a level of intellectual ability/agility to the team
• Should be disciplined yet flexible, possess a high degree of personal integrity and consistently put the interests of the organization ahead of his/her own
• Excellent communication skills and the ability to effectively translate complex technology concepts into accessible business terms.
• Aptitude for independent decision making creative thinking and innovation with technology.
• Demonstrated logical, practical, and customer focused approach to problem solving in.
• Excellent organizational skills with the ability to handle multiple competing priorities.
• PMP (Project Management Professional), ITIL, or PROSCI certifications would be an asset.
• Experience with broadcast technologies (e.g. broadcast media, scoring and video boards, press/media distribution, in-house television systems, broadcast & audio cabling systems) would be an asset.

Canucks Sports & Entertainment’s Commitment:

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.  Canucks Sports & Entertainment is committed to building and supporting a diverse team.

ZRG’s Commitment:

At ZRG, we do not just accept differences—we celebrate and support it. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, pregnancy, race, color, religion, national origin, disability, genetic information, marital or partnership status, military or veteran status, age, or any other characteristic protected by applicable law. ZRG is an equal opportunity employer and workplace, and we encourage applicants of all backgrounds & communities to apply.