The University of Memphis

Vice President, Facilities Management
Memphis, TN

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The University of Memphis seeks a senior level administrator to lead the Division of Operations and Facilities Management providing operational, programmatic, and decision-making in all facets of facilities planning in support of its Vision, Mission, and Strategic Plan. The incumbent will develop and oversee the overall division budget, facilities maintenance planning, and management of processes to ensure streamlined, efficient, and effective maintenance operations that provide the University with a well-maintained, safe, dependable, and functioning physical learning environment for an R1 institution.

The Vice President for Facilities Management will report directly to the Executive Vice President and Chief Operating and Financial Officer and serve on the Business & Finance Leadership Team. The successful candidate will lead a workforce of multi-disciplined trades personnel to provide campus planning and design/construction, space planning and utilization, facilities operations, engineering, maintenance, custodial, utilities, landscaping, environmental support services and sustainability measures for a large urban research university serving approximately 21,000 students and  5,000 regular and temporary employees. This position is responsible for managing seven campuses with an estimated replacement value of $1.9 billion, comprised of 1,600 acres, with 260 buildings and structures totaling 7.8 million gross square feet. Develops and manages an annual operating budget of more than $30.9 million.

Job Summary

Provides innovative leadership to directly support student life and the academic mission of the University. Focuses on enhancing the campus experience for students, faculty, staff, and visitors through the delivery of extraordinary services, programs and facilities across multiple University functions and operations by demonstrating thoughtful leadership to keep the University on the forefront of trends and best practices. Encourages feedback through surveys, meetings with campus peers, constituents, and upper administration to develop and implement strategies to achieve the best campus experience.

Duties and Responsibilities

Oversees the overall operations and personnel administration for the Division of Operations and Facilities Management which includes the departments of Campus Planning and Design/Construction, Space Planning, Utilization and Administration and Facilities Maintenance and establishes departmental productivity standards. Evaluates the division’s organizational structure to ensure optimum performance and success in the face of changing requirements and limited resources. Oversees the development and implementation of professional development and training requirements as well as expectations for departmental personnel. Establishes and implements departmental safety standards and procedures to mitigate risk and prevent accidents. Works collaboratively with campus safety staff to ensure department personnel are trained in required safety protocols. Promotes continuous improvement of teamwork, workplace safety and environmental practices.

20%

Develops and prioritizes campus facility requirements based on the University's R1 designation. Directs current and long-range goals and objectives to accomplish them timely, fully, and effectively within budgetary and resource constraints. Prioritizes work execution and coordinates work activities with multiple stakeholders in support of the University's academic and research mission. Provides oversight of Campus Space Planning, Utilization and Administration, Campus Planning & Design to include construction, project management, accountability for project inspections, and progress meetings.  Provides oversight of Facilities Maintenance to include custodial, landscape, rental properties, lock shop, electronics, electrical, general maintenance, HVAC, carpentry, paint, business administration, personnel, equipment, vehicle fleet, motor pool, and all functions related to facilities maintenance. 

20%

Develops the division’s departmental budget requirements, considering projected workload, future plans, capital project investments, payroll management, training standards, projected revenue from billable requests, emergent requirements and University priorities. Ensures proper allocation of expenses to comply with fiscal policies and procedures. Monitors budgets during execution to remain within specified funding levels and controls, and to ensure budgets are effectively and efficiently executed throughout the fiscal year.

15%

Leads the operations and maintenance of campus utility systems, including potable water distribution, electrical power distribution, wastewater collection, natural gas distribution, and a central heating/cooling plant with associated steam/chilled water distribution. Develops and implements guidelines, and standard operating procedures for conducting departmental functions and responsibilities effectively and efficiently. Oversees the implementation and upkeep of computerized maintenance management systems.

10%

Develops, implements and oversees the facilities deferred and preventive maintenance program and establishes priorities based on needs and available funding. Coordinates approved internal and external resources in support of building operations and deferred maintenance programs. Directs the development and review of cost estimates for renovation and repair work using established cost and time standards.

10%

Responsible for the overall regulatory compliance of all aspects of facilities management. Monitors building maintenance contracts for code and regulatory compliance and controlling costs for all facilities service contracts.

10%

Leads the development and support of campus-wide controls, main plant heating and cooling, and energy management programs. Reviews proposals of building and facilities modifications to enhance physical environment, energy conservation and presents proposals to the Executive Vice President for review and approval. Reviews and recommends procedures, and guidelines to accomplish energy conservation objectives. Leads the development of campus-wide energy management/conservation initiatives and programs to meet local reduction targets in total energy consumption through a variety of means, including education and behavioral modification, facility modernization, advanced metering and controls, and renewable energy projects.

10%

Keeps the campus leadership and employees advised and informed on all matters of importance. Provides expert technical advice concerning all aspects of facilities management and operations. Develops reports and metrics to evaluate performance and track progress towards goals and objectives. Establishes long- and short-range goals, including facilities related KPls in agreement with the University's Strategic Plan. Participates in various campus committees related to facilities management and operations, crisis management and represents the University at conferences, meetings, and events, as needed.

5%

Minimum Qualifications

Bachelor's degree in architecture, engineering, construction management/facilities or related field and a minimum of eight years of progressively responsible management experience in a large-scale facilities management operation.

Knowledge, Skills, & Abilities

• Strong leadership and communication skills to manage a diverse team and collaborate with various stakeholders on campus.
• Thorough understanding of building systems, maintenance practices, and relevant codes and regulations.
• Expertise in project management, including planning, budgeting and scheduling.
• Proven ability to develop and manage large facility maintenance budgets effectively
• Capacity to develop long-term facilities management plans aligned with the university’s strategic goals.
• Proficiency in utilizing computerized maintenance management systems [CMMS]
• Demonstrated ability to empower staff to reach personal and professional goals by creating a supportive work environment, promoting positive staff development, and encouraging calculated risk-taking among team members.
• Ability to perform effectively under pressure and successfully meet established goals, objectives, and deadlines.
• Experience in creating effective partnerships and working in a collaborative manner.
• Considerable experience in contract oversight and management. Expertise in relationship management, particularly as it relates to vendors, contractors, administrators, employees, students, and the public.
• Strong project management skills.
• Demonstrated ability to work through the complex and sometimes political landscape of a major research institution.
• Knowledge of local, state, and federal buildings and facilities regulations and codes.