
Case study: increasing retention, engagement & advancement of leaders
Increasing Retention, Engagement & Advancement of Leaders Within Underrepresented Groups

Client: Leading Tax Services Firm
The context
In a highly competitive marketplace for talent, this global tax firm struggled with a pressing realization; they were losing talent among those in underrepresented groups and they had done very little at the systemic level to prepare them for the leadership pipeline.
As their partners, we developed a comprehensive approach to identify high-potential talent in these groups and a skills-based program to equip them for the future.
Our approach
After interviews and data review, we designed a highly impactful program to bring these professionals together as a cohort and peer group, cultivate sponsorship, convey their brand with confidence, and master other leadership skills. The program included:
- A leadership assessment, including 360 interviews
- Four two-day skills clinics
- Executive coaching from our seasoned, expert team of executive coaches
- Group coaching to create bonds within smaller peer groups
The group was also connected to other leaders within the organization from both the dominant groups and underrepresented groups for exposure and relationship building
Results
- Nearly 100 participants over a three-year period, 14% of whom were promoted.
- The program became an ongoing part of the leadership path in the organization as each year a new cohort was introduced.
- Retention improved and focus on underrepresented groups gained firm-wide sponsorship and visibility.
Our expertise
Leadership Skills with Underrepresented Groups, Accelerated Development Programs
