The Walking the Talk Story
In 2009, globally recognized culture expert Carolyn Taylor founded Walking the Talk with a simple but powerful mission: to help organizations not just talk about culture—but live it. Built on decades of experience working with Fortune 500 companies, Carolyn’s belief was that culture change wasn’t a side project—it was a business driver.
Carolyn is a pioneer in the field—authoring the widely respected book Walking the Talk: Building a Culture for Success (on which the company’s methodology was founded) and Accountability@Work.
Building a team of global culture experts, Walking the Talk became one of the world’s most respected culture consultancies. The firm developed and refined its proprietary culture methodology, enabling organizations to diagnose, measure, and evolve culture at scale in service of strategy,launching resources, frameworks, and training programs that shape the way companies approach culture change today With a track record of helping clients align culture and strategy, align leadership, embed behavior change, and drive performance through culture, Walking the Talk earned trust across industries—from energy to tech, finance to life sciences.
Over the years, the firm has helped organisations in over 40 countries achieve sustainable business success by evolving their cultures, always with an emphasis on pragmatism, insight, and partnership.
In 2021, Walking the Talk became part of ZRG Consulting, joining forces with other market leading firms in leadership, and coaching. The acquisition represented more than growth—it signaled a bold investment in culture as a core strategic lever.
Now fully integrated as ZRG’s Culture Practice, Walking the Talk’s methodology continues to shape our culture frameworks, culture diagnostics, values activation, behavioral change, and leadership alignment for organizations around the globe. The legacy lives on—not just in the tools and insights, but in the results our clients achieve when they stop talking about culture and start walking it.
